Senior Operations Manager

Pacific Telecom · 📍 Deli Serdang · Diposting 2026-10-10
FULL_TIME⭐ TERVERIFIKASI
Rp 9.000.000 – Rp 18.000.000 per month
Pacific Telecom is seeking a highly skilled and experienced Senior Operations Manager to join our team in Deli Serdang. In this role, you will be responsible for overseeing the day-to-day operations of our network, ensuring the smooth and efficient functioning of our services. You will play a crucial role in maintaining our high standards of service quality and customer satisfaction.

📋 Tanggung Jawab Pekerjaan

Oversee the daily operations of the network, including network monitoring, troubleshooting, and maintenance.,Ensure the smooth and efficient functioning of our services, with a focus on minimizing downtime and maximizing performance.,Develop and implement operational strategies to improve efficiency and reduce costs.,Manage and mentor a team of operations staff, providing guidance and support to ensure the highest standards of performance.,Collaborate with other departments to ensure the successful delivery of projects and initiatives.,Monitor and analyze network performance data to identify trends and areas for improvement.,Ensure compliance with all relevant regulations and industry standards.

🎓 Kualifikasi & Syarat

Bachelor's degree in a relevant field, such as telecommunications, engineering, or a related discipline.,Minimum of 5 years of experience in a similar role within the telecommunications industry.,Strong knowledge of network operations, including network architecture, protocols, and technologies.,Proven track record of successfully managing and leading a team of operations staff.,Excellent communication and interpersonal skills, with the ability to work effectively with a diverse range of stakeholders.,Strong analytical and problem-solving skills, with the ability to make data-driven decisions.,Familiarity with relevant industry standards and regulations is highly desirable.,Proficiency in English is required.

🛠️ Keahlian

Network operations and managementTeam leadership and mentoringStrategic planning and implementationData analysis and reportingProject managementCustomer service and support
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