Collection Process Associate - Financial Services (Remote in Bali)

Join Capgemini, a global leader in consulting, technology services, and digital transformation, as a Collection Process Associate in our Banking & Financial Services division. This fully remote role, based in Bali (Canggu, Ubud, Denpasar, Jimbara), offers a unique opportunity to contribute to our client's financial services, focusing on collection processes. In this role, you will be responsible for managing and improving the collection process, ensuring timely and efficient recovery of overdue payments. This position is perfect for someone looking to leverage their skills in a dynamic and fast-paced environment, while enjoying the benefits of remote work in Bali.

As a Collection Process Associate at Capgemini, you will work closely with our client's finance team to implement and optimize collection strategies. You will use tools like Salesforce and SAP to streamline processes, reduce overdue accounts, and improve overall financial health. This role is ideal for someone with a background in finance, accounting, or banking, who is eager to make a tangible impact in the financial services industry.

📋 Tanggung Jawab Pekerjaan

• Manage and improve the collection process to ensure timely recovery of overdue payments.
• Analyze collection data using tools like Salesforce and SAP to identify trends and areas for improvement.
• Develop and implement collection strategies in collaboration with the finance team.
• Monitor collection performance metrics and provide regular reports to stakeholders.
• Coordinate with internal and external parties to resolve collection issues.
• Stay updated with industry trends and best practices in financial collections.
• Provide training and support to junior team members as needed.
• Ensure compliance with relevant financial regulations and internal policies.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Finance, Accounting, or a related field.
• 2-4 years of experience in financial collections, accounting, or a similar role.
• Proficient in using Salesforce and SAP, with a strong understanding of financial data analysis.
• Excellent communication and interpersonal skills.
• Strong problem-solving and analytical skills.
• Ability to work independently and as part of a team.
• Familiarity with financial regulations and compliance requirements.
• Fluency in English is required; knowledge of Indonesian is a plus.

🛠️ Keahlian

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